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ISO 9001:2015 is a worldwide standard that sets requirements for a strong Quality Management System. It details specific processes, procedures, and activities that organizations must create, implement, maintain, and improve in order to manage making products or delivering services successfully.
Purpose
The standard helps organizations of any size or industry improve their performance, meet customer expectations, and demonstrate their commitment to quality.
Requirements
The standard specifies processes, procedures, and activities that organizations must create, implement, maintain, and improve.
Topics covered
The standard covers a wide range of topics, including:
Context of the organization
Leadership
Planning
Support
Operation
Performance evaluation
Improvement
Total quality management
Auditing
Social responsibility
Environmental management system
Certification
A third party issues a certificate to organizations that implement and maintain all the requirements in the standard. The certificate can last up to three years, and the certification body normally checks on progress annually.
Key principles
Some key quality management principles in ISO 9001:2015 include:
Customer focus
Engagement of people
Process approach
Evidence-based decision making
Relationship management
We use an ERP (Enterprise Resource Planning) system called ECI Jobboss² to get a comprehensive view of our business performance and drive efficiencies.
It enables us to manage purchasing, scheduling, and data collection from the same tool, leading to streamlined operations, improved collaboration, and informed decision-making.
This allows us to increase profitability while providing a quality product to our customers on time.
We offer on-the-job training, which involves educating and preparing our employees with the necessary skills, knowledge, and competencies to effectively and safely perform tasks in a manufacturing environment.
This training covers operational procedures, safety protocols, machine usage, quality control, and continuous improvement techniques.
“Finn-Kool and the Finney Family always show up with their thinking cap on, if it can be dreamed-up it can be built regardless of what material, steel, aluminum, fiberglass, and even cardboard.”
Dick Wise, Wise Construction